We ship to Asia, Europe, Africa and Oceania. For other regions, please contact customer service for confirmation.
It depends on where you are. We will arrange shipment within 1-2 working days after get your order payment. You will see the detail delivery time when you checkout. Delivery details will be provided in your confirmation email.
We use DHL e-commerce and Yun Express by default. If you would like to use other carriers, please contact customer service to update.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
If you purchased your Qin phone from others platforms, it is better to let the original seller to check your phone and help to solve the questions.
You can contact us through our contact page! We will be happy to assist you.